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// FIELD MANUAL v1.0  —  NO JARGON

SKILLS BY
INDUSTRY

the highest-impact things AI can do in your industry, in plain english. no hype, no acronyms — just what it does and why it matters.

FOR LEADERS 9 INDUSTRIES 36 SKILLS

// WHAT THIS IS a starting map. find your industry, see the four moves that matter most, and the tools people actually use.

// WHO IT’S FOR business leaders and operators who don’t write code but need to know where to point AI first.

// HOW TO USE IT pick one skill, run a small pilot, measure it. then come build with the people doing it for real.

cardiology
01 // SECTOR

Healthcare & Life Sciences

AI gives clinicians time back and helps spot what humans miss — without touching the final call.

01.01

Ambient Note-Taking

AI listens to a doctor–patient visit and writes the clinical note automatically, so the clinician faces the patient instead of a keyboard.

// IMPACT Now live across major systems like Kaiser Permanente; clinicians report far less after-hours charting and a real drop in burnout.

01.02

Medical Imaging Triage

Software pre-reads scans (X-rays, MRIs, retinal images) and flags the urgent cases so radiologists look at the scariest ones first.

// IMPACT Faster detection of strokes, cancers, and bleeds — minutes matter, and the queue gets smarter.

01.03

Drug Discovery Search

AI predicts how molecules and proteins behave, narrowing millions of candidates down to a handful worth testing in a lab.

// IMPACT Compresses early research that used to take years into months for some programs.

01.04

Prior-Auth & Billing

AI drafts insurance approvals, codes visits, and chases the paperwork that clogs every back office.

// IMPACT Cuts denied claims and frees admin staff from the most thankless work in the building.

// SEEN IN THE WILD: AbridgeNuance DAXAidocIsomorphic Labs
account_balance
02 // SECTOR

Financial Services & Banking

AI reads the documents, watches for fraud, and answers the analyst questions nobody has time for.

02.01

Fraud Detection

AI watches transactions in real time and flags the ones that do not fit a customer’s normal pattern.

// IMPACT Stops bad charges in milliseconds with far fewer false alarms — McKinsey ties early AI fraud tools to 30–50% less manual review work.

02.02

Document Crunching

Pulls the key numbers and clauses out of contracts, filings, and statements so analysts stop reading 200-page PDFs.

// IMPACT Turns a day of manual review into minutes, with citations back to the source.

02.03

Research Co-Pilot

Answers questions across a firm’s own reports and market data in plain language, with sources attached.

// IMPACT Junior-analyst speed on the first 80% of any research task.

02.04

Compliance Monitoring

Scans communications and transactions for the patterns regulators care about, flagging risk before it becomes a fine.

// IMPACT Fewer surprises in audits and faster, defensible reporting.

// SEEN IN THE WILD: Bloomberg GPTHebbiaRogoFeedzai
shopping_bag
03 // SECTOR

Retail & E-commerce

AI helps shoppers find the right thing, keeps shelves stocked, and writes the product copy at scale.

03.01

Conversational Shopping

A chat assistant that understands “a warm jacket for a rainy trip under $150” and returns the right products.

// IMPACT McKinsey links good personalization to up to 15% more revenue and up to 50% lower acquisition costs.

03.02

Demand Forecasting

Predicts what will sell, where, and when — so you order the right stock instead of guessing.

// IMPACT Less money trapped in unsold inventory; fewer empty shelves on hot items.

03.03

Content at Scale

Generates product descriptions, ad variations, and category pages for thousands of SKUs in your brand voice.

// IMPACT Weeks of copywriting collapsed into an afternoon, then human-edited.

03.04

Dynamic Pricing

Adjusts prices automatically based on demand, competition, and inventory.

// IMPACT Protects margin on scarce items and moves slow stock without manual markdowns.

// SEEN IN THE WILD: Shopify SidekickLily AIKlaviyo AI
campaign
05 // SECTOR

Marketing & Media

AI produces the creative, personalizes the message, and tells you what is actually working.

05.01

Creative Generation

Generates images, video, ad copy, and social posts on brief, in minutes.

// IMPACT Test ten ideas for the cost of one; the winners get human polish.

05.02

Personalization

Tailors emails, offers, and landing pages to each segment automatically.

// IMPACT Retailers like Michaels have seen email click-through rates jump ~25% with AI personalization.

05.03

Campaign Analytics

Reads your marketing data and explains, in plain language, what moved and why.

// IMPACT Answers “why did sales dip last week?” without waiting on a dashboard request.

05.04

Always-On SEO

Drafts and updates content built for how people (and AI search) actually ask questions.

// IMPACT Keeps you visible as search shifts from links to answers.

// SEEN IN THE WILD: JasperMidjourneyRunwayHubSpot AI
precision_manufacturing
06 // SECTOR

Manufacturing & Supply Chain

AI predicts breakdowns before they happen and keeps goods moving when the world doesn’t cooperate.

06.01

Predictive Maintenance

Sensors plus AI warn you a machine is about to fail before it stops the line.

// IMPACT McKinsey ties predictive maintenance to up to 50% less downtime and 10–40% lower maintenance costs.

06.02

Quality Inspection

Cameras and AI catch defects on the line faster and more consistently than the human eye.

// IMPACT Fewer bad units shipped; less waste and fewer recalls.

06.03

Supply Planning

Forecasts demand and reroutes orders around disruptions automatically.

// IMPACT Keeps shelves and lines supplied when a port, supplier, or weather event goes sideways.

06.04

Frontline Copilot

A plain-language assistant that pulls up the right manual, procedure, or safety step on the floor.

// IMPACT New workers get expert answers without hunting through binders.

// SEEN IN THE WILD: AuguryLanding AIo9 Solutions
apartment
07 // SECTOR

Real Estate & Construction

AI values properties, screens deals, and catches problems on the job site before they cost millions.

07.01

Property Valuation

Estimates what a property is worth using market data, comps, and trends — instantly.

// IMPACT Faster, more consistent pricing for buying, selling, and lending decisions.

07.02

Deal Screening

Reads listings, leases, and financials to surface the deals that fit your criteria.

// IMPACT CBRE cut standard market-study turnaround from 3–4 weeks to 2–3 days using AI.

07.03

Site Monitoring

Compares site photos and drone footage against the plan to catch delays and safety issues early.

// IMPACT Problems caught in week two, not at handover when they’re expensive.

07.04

Tenant & Lease Q&A

Answers tenant questions and pulls lease terms instantly from a portfolio of documents.

// IMPACT Property managers handle more units without more headcount.

// SEEN IN THE WILD: HouseCanaryOpenSpaceEliseAI
school
08 // SECTOR

Education

AI gives every learner a patient tutor and gives teachers their evenings back.

08.01

Personalized Tutoring

A one-on-one tutor that adapts to each student’s pace and explains things as many ways as it takes.

// IMPACT Khan Academy’s Khanmigo grew to 700,000+ students across 380+ districts in a single school year.

08.02

Lesson & Content Prep

Generates lesson plans, quizzes, and materials aligned to the curriculum from a short prompt.

// IMPACT Hours of prep a week handed back to teachers.

08.03

Grading Assistance

Drafts feedback and grades on written work, with the teacher reviewing and approving.

// IMPACT Faster, more consistent feedback so students aren’t waiting two weeks.

08.04

Skills Training

Builds and updates training programs for employees and learners as roles change.

// IMPACT Keeps workforces current as AI itself reshapes what jobs require.

// SEEN IN THE WILD: KhanmigoMagicSchoolDuolingo Max
support_agent
09 // SECTOR

Customer Support & Operations

The cross-industry workhorse: AI handles the repetitive questions and the busywork in every back office.

09.01

Support Deflection

An AI agent answers common customer questions instantly and only escalates the hard ones to a human.

// IMPACT Klarna’s AI handled 2.3M chats in 30 days — the workload of 700 agents — automating two-thirds of conversations.

09.02

Knowledge Search

Lets staff ask questions across all company documents and tools and get one sourced answer.

// IMPACT No more pinging five colleagues to find the policy buried in a wiki.

09.03

Meeting & Email Drafting

Summarizes meetings, drafts follow-ups, and writes the routine emails.

// IMPACT The quiet 30% of everyone’s day spent on admin, given back.

09.04

Process Automation

AI agents complete multi-step tasks across software — data entry, onboarding, reconciliations.

// IMPACT Repetitive workflows run themselves, with humans handling exceptions.

// SEEN IN THE WILD: Intercom FinGleanSierraDecagon
// NEXT MOVE

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this list is a map, not the territory. the people actually shipping these in real companies hang out in our rooms. find them.